Privacy Policy

Last Updated: October 6, 2024

At Viveros Remodeling ("we," "our," or "the Company"), we are committed to protecting the privacy and security of our customers' and website visitors' personal data. This Privacy Policy outlines how we collect, use, and protect your personal information in compliance with applicable laws and regulations, including the California Consumer Privacy Act (CCPA).

1. Information We Collect

  • Personal Identification Information: Name, address, phone number, email address, and other contact details.
  • Project Information: Details about your home and remodeling projects, including specific preferences and requirements.
  • Website Usage Information: Data collected through cookies and similar technologies, such as IP address, browser type, and pages visited.

2. How We Use Your Information

  • Provision of Services: To provide quotes, carry out remodeling projects, and offer customer support.
  • Communication: To respond to your inquiries, send updates, and notifications related to our services.
  • Marketing: To send you promotional information and special offers, with your consent when required.
  • Website Improvement: To analyze and enhance the functionality and user experience of our website.

3. Disclosure of Your Information

We do not sell or rent your personal information to third parties. We may share your information under the following circumstances:

  • Service Providers: With third parties who assist us in operating our business and providing services, under confidentiality agreements.
  • Legal Compliance: As required by law, to comply with a subpoena, legal process, or governmental request.
  • Protection of Rights: To protect our rights, privacy, security, or property, and/or those of our customers and third parties.

4. Your Rights Under the CCPA

If you are a California resident, you have the following rights under the CCPA:

  • Right to Know: You may request information about the categories and specific personal data we have collected about you.
  • Right to Delete: You may request the deletion of your personal data that we have collected, subject to certain legal exceptions.
  • Right to Non-Discrimination: We will not discriminate against you for exercising any of your rights under the CCPA.

To exercise these rights, please contact us using the information provided in the "Contact" section.

5. Cookies and Similar Technologies

We use cookies and similar technologies to enhance your experience on our website. You may configure your browser to reject cookies; however, this may limit the functionality of our site.

6. Information Security

We implement reasonable security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no data transmission over the Internet is 100% secure.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected or as required by law.

8. Links to Third-Party Websites

Our website may contain links to third-party sites. We are not responsible for the privacy practices of such sites and recommend reviewing their privacy policies.

9. Children's Privacy

Our services are not directed to children under 13 years old. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us to have it deleted.

10. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Changes will be effective upon posting on our website, indicating the date of the last update.

11. Contact

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

  • Phone: +1 (760) 978-2422
  • Email: contact@viverosremodeling.com
  • Address: 1968 Riviera Dr, Vista, CA 92084, USA